Yes, although additional fees may apply for areas farther out. Remember prices do not include sales tax.
Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high. Please call our office 407-221-8901 for a current quote.
Yes you get everyone out first during strong winds more than 20 mph and thunder or strong storms. Then you turn blower off and cover with a trash bag. Last disconnect extension cord from the outlet.
That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.
No. The jump should be clean when you get it. ROJAS PARTY RENTALS LLC cleans and disinfects after every rental.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
Not at the moment.
Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.
Call 407-221-8901 . If you cancel within the 7 days prior to the event, we will retain that Minimum Payment in a Raincheck, good for one full year toward a future event. If you cancel before the 7 days leading up to the Event, your full balance can be refunded or placed in a Raincheck, whichever you prefer.
Please note that we do require a 25% deposit up front upon checkout that is not refundable, but will be credited toward the full balance. If you cancel within the 7 days prior to the event, we will retain that Minimum Payment in a Raincheck, good for one full year toward a future event. If you cancel before the 7 days leading up to the Event, your full balance can be refunded or placed in a Raincheck, whichever you prefer.
Most of our jumps are are bigger than 15' ft x 15' ft which is a little bigger than many companies rent. Please note the space required for each jump (listed near the large picture) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can't rub against walls or trees as this may damage the jump. The sizes listed with each jump include the space needed for stakes etc.
Check the requirements listed with each jump. Also, make sure you have at least a 4 feet of access to the area where it will be set up. The jumps can weigh up to 650 pounds or more so we need a clear path with ample room.
We can set up on Grass (our favorite and best for the kids), dirt, asphalt, and concrete. Sorry, we can't set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.
Yes. There is a link in your receipt once you've ordered or you may contact our office.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.