Frequently Asked Questions for Party Rentals
No. The jump should be clean when you get it. ROJAS PARTY RENTALS LLC cleans and disinfects after every rental.
Please note that we do require a 25% deposit up front upon checkout that is not refundable, but will be credited toward the full balance. If you cancel within the 7 days prior to the event, we will retain that Minimum Payment in a Raincheck, good for one full year toward a future event. If you cancel before the 7 days leading up to the Event, your full balance can be refunded or placed in a Raincheck, whichever you prefer.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.
If you have any other questions, please feel free to call us any time at: 407-221-8901 and you can ask for Anthony! Thank you and have an amazing day!


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